Return Eligibility
asicsusmall.com supports a 60-day return policy for all purchased products. Within 60 days after you receive the goods, you can apply for return service if the products remain unused, unwashed, intact with original packaging and labels attached.
Free Return Service
Our platform provides free return service for eligible return orders. Customers do not need to bear additional return freight, making the return process simple and cost-free.
Refund Processing Time
After we receive and inspect your returned goods completely conforming to return regulations, the refund will be processed officially within 5 to 10 working days. The refund amount will be returned via the original payment channel.
Refund Currency
All transactions and refunds on
asicsusmall.com are settled uniformly in USD. The refund amount will be calculated and returned according to the actual payment amount in USD, with no additional currency conversion fee.
Ineligible Returns
Products that have been worn, damaged, stained, disassembled or lost original packaging and labels are not eligible for return and refund. Custom personalized items are also excluded from the return policy scope.